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FAQ

  • Do you accept credit cards?

    Yes! We currently accept cash, Visa, Mastercard & Paypal.

  • Where do you deliver?

    We currently deliver within mainland Singapore and Sentosa island.

  • What are the delivery charges?

    Delivery is $15 per destination to all Singapore addresses except gazetted restricted areas such as Jurong Island. There is an additional $7 surcharge to Sentosa addresses.

  • What are your delivery timings?

    Deliveries occur every Saturday afternoon from 12 noon to 6pm. Please order at least three days in advance and mention your preferred Saturday of delivery when ordering.

  • What are your delivery days?

    Deliveries occur only on Saturdays.

  • What if I have changes to my order?

    You can contact us via email or phone, 24 hours before the scheduled delivery to have it changed. Please state your name, contact number, order number, address and changes.

  • How long can the Grand Lapis last?

    When properly refrigerated, the cake can last for 14 days.

Questions? Email us
orders@royalistana.com

Delivery during CNY festive season

For CNY festive season, deliveries will occur between 16-25 Jan. Please select your delivery date.

16 Jan 2017